When you partner with Vonnda for ongoing Magento maintenance and support, you can think of us as an extension of your team. With our Maintenance & Support Plans — available for both Magento Enterprise and Community editions — we plan time to work on your website every month. We’ll coordinate key milestones, update your software, share our expertise, optimize your site, and provide personalized service to keep your website running at peak performance.
These plans reserve our Magento maintenance team to work on your website each month. We coordinate with you to plan and complete key milestones, keep your software updated, and deliver expert, responsive, and personalized service around the clock.
Features | Silver | Gold | Platinum |
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Monthly Support Hours | 15 hrs per month | 40 hrs per month | 85 hrs per month |
Response Time | 6 hours | 4 hours | 1 hours |
Dedicated Account & Project Manager |
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Application Engineering (extensions, customizations) |
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Code and Release Management |
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Issue and Project Tracking System |
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Email & Telephone Support |
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Dedicated Live Chat | - |
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Health Monitor | - |
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Performance Monitoring & Optimization | - |
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Server Maintenance & Monitoring1 | - |
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Malware & Virus Scan1 | - |
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After Hours Support | - |
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Conversion Rate Optimization2 | - | - |
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GDPR & CCPA Compliance2 | - | - |
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ADA Compliance2 | - | - |
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Price Per Month | Contact us for pricing |
1. Requires self hosted solution
2. Can be added to Silver and Gold plan for additional cost.
Your goals are our goals.
Your success is our top priority.
Ready to partner on a new project? Let’s talk.
Contact us