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Magento Website Maintenance Services

Magento Website Maintenance Services

When you partner with Vonnda for ongoing Magento maintenance and support, you can think of us as an extension of your team. With our Maintenance & Support Plans — available for both Magento Enterprise and Community editions — we plan time to work on your website every month. We’ll coordinate key milestones, update your software, share our expertise, optimize your site, and provide personalized service to keep your website running at peak performance.

Magento Business Solution Partner
Magento Projects
50+
Magento Projects
Magento Extensions Developed
300+
Magento Extensions Developed
Magento Certifications
15+
Magento Certifications
Magento Years of Experience
12+
Years of Experience

Magento Maintenance & Support Plans

These plans reserve our Magento maintenance team to work on your website each month. We coordinate with you to plan and complete key milestones, keep your software updated, and deliver expert, responsive, and personalized service around the clock.

Features Silver Gold Platinum
Monthly Support Hours 15 hrs per month 40 hrs per month 85 hrs per month
Response Time 6 hours 4 hours 1 hours
Dedicated Account & Project Manager Icon - Check Icon - Check Icon - Check
Application Engineering
(extensions, customizations)
Icon - Check Icon - Check Icon - Check
Code and Release Management Icon - Check Icon - Check Icon - Check
Issue and Project Tracking System Icon - Check Icon - Check Icon - Check
Email & Telephone Support Icon - Check Icon - Check Icon - Check
Dedicated Live Chat - Icon - Check Icon - Check
Health Monitor - Icon - Check Icon - Check
Performance Monitoring & Optimization - Icon - Check Icon - Check
Server Maintenance & Monitoring1 - Icon - Check Icon - Check
Malware & Virus Scan1 - Icon - Check Icon - Check
After Hours Support - Icon - Check Icon - Check
Conversion Rate Optimization2 - - Icon - Check
GDPR & CCPA Compliance2 - - Icon - Check
ADA Compliance2 - - Icon - Check
Price Per Month Contact us for pricing

1. Requires self hosted solution
2. Can be added to Silver and Gold plan for additional cost.

Your goals are our goals.
Your success is our top priority.

Ready to partner on a new project? Let’s talk.

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